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E-FLO respects the privacy of anyone who uses the E-FLO Web site.
E-FLO gathers important information from our visitors and customers.
We publish this Privacy Policy to communicate how we gather and use information about you,
how we protect it, and how you can participate in its protection.
E-FLO provides its service to you subject to this Privacy Policy. We reserve the right to change
this Privacy Policy. If we change it, we will provide notification of the change at least thirty
(30) business days before the change takes effect and include directions for how you can
respond to the change.
Collected Information
We require people who register to use E-FLO to give us contact information. We ask for contact
and account information, such as name, company name, address, phone number, e-mail address, password,
in addition to financial and billing information, such as billing name, address and credit card number.
E-FLO does not distribute or share customer e-mail addresses.
E-FLO uses the information we collect to set up the Services for individuals and their organizations.
We may also use the information to contact customers and prospects to further discuss their interest
in our company, the Services we provide and ways we can improve them. We may also e-mail a customer
newsletter and updates about the Services or the business. You can opt out of receiving these communications
by emailing us or clicking on the link in the email.
All financial and billing information that we collect through the E-FLO Web site and the Services is used
solely to bill for the Services. E-FLO does not use this billing information for marketing or promotional
purposes. Except as we explicitly state at the time we request information, we do not disclose to any
third party the information provided.
E-FLO has referral relationships with third-party companies and individuals ("Referral Partners") who refer
their customers to E-FLO. Customers who use E-FLO through a Referral Partner are considered customers of
both E-FLO and the Referral Partner. E-FLO and a Referral Partner may share customer contact as well as
account, financial and billing information with respect to their joint business relationship with the customer.
The sharing of this information allows E-FLO and the Referral Partner to establish the identity of the shared
customer and determine referral fees owed. This sharing also allows Referral Partners to provide consolidated
billing services to the shared customer. E-FLO does not share your business data with Referral Partners.
E-FLO has integration relationships with third-party companies and individuals ("Integration Partners").
These relationships extend the functionality of the Services and the Integration Partner application or
service ("Integrated Service") by allowing the Services and the Integrated Service to exchange customer data
and to establish linked business processes between the two. Customers use E-FLO Services and use this
Integrated Service are considered customers of both E-FLO and the Integration Partner. E-FLO and an Integration
Partner may share customer contact, account, financial and billing information, and business data with
respect to their integrated business relationship with the customer. The sharing of this information allows
E-FLO and the Integration Partner to establish the identity of the shared customer and determine referral
fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the
shared customer and allows for the enhanced functionality of the integrated service.
E-FLO uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in
the distribution chain and is not permitted to store, retain, or use the information provided, except for the
sole purpose of credit card processing.
E-FLO customers use E-FLO online applications to host data and information. E-FLO will not review, share,
distribute, print, or reference any such data as may be required by law. We will view or access individual
records only with your permission (for example, to resolve a problem or support issue). Of course, users of
the Services are responsible for maintaining the confidentiality and security of their user registration and
passwords.
E-FLO may also collect certain information from visitors to the E-FLO Web site and customers of the Services,
such as Internet addresses. This information is logged to help diagnose technical problems and to administer
the E-FLO Web site and Services in order to constantly improve quality. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from visitors and customers and provide
such information to third parties.
Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients
and provide timesaving shortcuts and preferences. E-FLO uses a persistent encrypted cookie, if the client
requests, to save and retrieve individual authentication information as well as other per-client device
preferences. Acceptance of these cookies is optional. E-FLO issues a mandatory session cookie to each user
of the Services only to record encrypted authentication information for the duration of a specific session.
If you reject this cookie, access to and usage of the Services will be denied.
Third Party Sites
The E-FLO Web site contain links to other Web sites. E-FLO is not responsible for the privacy practices or
the content of these other Web sites. Customers and visitors must check the policy statement of these others
Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing
their private information. It is your responsibility to keep such information private and confidential.
Security
E-FLO has security measures in place for the Services to help protect against the loss, misuse and alteration
of the data under E-FLO’s control. When the Services are accessed using Netscape Navigator, or Microsoft
Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using
both server authentication and data encryption to help ensure data is safe, secure and available only to you.
E-FLO also implements an advanced security method based on dynamic data and encoded session identifications
and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent
interference or access from outside intruders. Finally, E-FLO requires unique user names and passwords that
must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data
accuracy and ensure the appropriate use of data.
Opt-Out Policy
E-FLO offers you a means to choose how we may use information you provided. If, at any time after registering
for information or ordering the Services, you change your mind about receiving information from us or about
sharing information with third parties, send us a request specifying your new choice.
Correcting and Updating Your Information
To update or change registration information, to update billing information, or to discontinue the Services,
log on to the E-FLO Web site.
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